The customer is a signal, and it’s vital to be attentive to that signal. “Unfortunately, customer service agents aren’t armed, a lot of the time, with the information that could help them react better and get proactive.” People’s tolerance is at an all time low,” says Jonathan Rende, SVP and general manager, products at PagerDuty. That’s when you lose business, and your reputation takes a hit. Best-in-class customer service is critical right now, but when the customer service team isn’t talking to the devops team, and the devops team doesn’t know what’s happening out in the trenches, customers get caught in the middle. Have a beautiful weekend.There’s a disconnect between the front office and the back office, and it’s happening at the worst time. To be able to help you fulfill the needs we need to ) for the ones in need. So on that note VF I'm very grateful to come aboard again. YOU WOULDN'T BE ABLE TO HANDLE THAT OVER LOAD OBVIOUSLY. Place yourself in VF shoes and let me hear what you have to say then. See all of you that have complained on here, it's your own personal unsatisfied ways that reflects a bad review. They may not make it at the end of the day of satisfaction to everyone but every minute they have they do there best. Trying is half the battle in life in general. If any of you only knew the amount of clients and families they have to fill needs for. I know criminals have turned there life around so everyone deserves chances. So all they can do is go with what applies. It takes a very genuine person to be able to handle this career. The company can not be responsible for the irresponsible people that our country has. See I've experienced family members not applying there end of help. Family is suppose to help Venture Forthe with these needs also. This is daily care, daily help, daily activities to help them be able to live at home. They get the care, get better and go home.Then most likely never see them again.

it takes alot of time and patience to be able to work this field. Taking time for others is a high demand in this field. I'm grateful to have the opportunity to do what I do best. I guess the best thing to say is ,this is a very needy field. My experience as an employee, and a almost rehired on employee. its a job, but consider your next 5 years and what you want out of it professionally before you do. Im not telling anybody not to work there, go for it. You'll be heard and a collaboration between team and managment will begin.

you won't be given blue jay tickets as a hush moment. When you state your team needs more structure and compensation. There are teams that care about the betterment of the team, listen to you, care about what you have to say and take your concerns seriously. Working here taught me one thing though, that I deserve better. It's also concerning when initiatives for support for George Floyd go un fulfilled, it just proves to be disingenuous and for lack of better terms a PR stunt. The lack of diversity in office staff is also concerning, in 2022 your office staff should not consist of less than 30% minority but field staff make up over 75%. Creating an exit plan was necessary, most people are and if they just took the experience of the team more seriously and how that truly effected morale and performance they'd have a healthier team.

Then it became a culture of nepotism, lack of accountability, no work life balance, no transperancy, from managment, no communication as a team, clients going underserved in many cases, aides getting the short end of the stick (knowingly), concerns were never addressed by direct managment, did I say nepotism? Between receiving verbal abuse from staff, getting barely the living wage rate increase annually but watching supervisors get big bonuses, it was clear after year 3 I'd be stuck. Great culture, staff, flexibility even pay seemed worth the workload. Worked here for 5 years, it started off amazing.

Venture forthe phone number